Privacy Policy

Last Updated: May 19, 2026

Introduction

Welcome to Dawai. We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and share your information when you use our application and services.

Information We Collect

To provide you with our pharmacy and delivery services, we collect the following types of information:

  • Personal Details: Name, phone number, and delivery address.
  • Medical Information: Prescription images and required National ID photos for legal medical verification.
  • Location Data: Real-time location to facilitate fast dispatch and driver tracking.

How We Share Your Information

We do not sell your personal data. We only share necessary information with:

  • Partner Pharmacies: To price and fulfill your prescription orders.
  • Delivery Drivers: Your location and phone number to ensure successful delivery.

Data Security

We implement industry-standard encryption and security measures to protect your medical prescriptions and personal data from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to access, modify, or request the deletion of your personal data at any time. You can initiate an account deletion request directly through the app settings or by contacting our support team.