Account Deletion

Request the removal of your account and personal data.

Important Notice

Deleting your account is permanent. Once your account is deleted, all your active orders, prescription history, and personal details will be permanently removed from our systems.

How to request account deletion

To ensure the security of your data and verify your identity, account deletion requests must be processed by our administration team. Please follow these steps:

  1. Send an email to our support team using the button below.
  2. Include the phone number or email address associated with your Dawai account.
  3. Our team will verify your request and confirm the deletion within 3-5 business days.